Terms & Conditions
Welcome to Mourelo Cretan Souvenirs. These Terms & Conditions apply to the use of our website and to purchases made through our online store. By using our website or placing an order, you agree to these terms.
Please read these Terms & Conditions carefully before placing an order.
Products & Availability
We make every effort to ensure that product descriptions, images, prices and availability displayed on our website are accurate and up to date.
Product availability may change without notice. If a product becomes unavailable after an order has been placed, we will contact you as soon as possible to inform you and provide an appropriate solution
Prices & Payments
All prices displayed on our website are shown in euros (€) and include applicable taxes, unless otherwise stated. Any applicable shipping costs will be clearly displayed before the order is completed.
Available payment methods will be displayed during checkout. Payments must be successfully completed or otherwise confirmed, depending on the selected payment method, before an order is processed where applicable.
Orders
When you place an order through our website, you are responsible for ensuring that the information you provide is complete and accurate.
After placing your order, you will receive an order confirmation. We reserve the right to contact you if additional information is required to process your order or if there is an issue with the availability of a product
Shipping & Delivery
We offer shipping within Greece and to available international destinations. Shipping options, costs and estimated delivery information will be displayed during checkout where applicable.
Delivery times may vary depending on the destination, shipping method and circumstances beyond our control. For more information, please refer to our Shipping & Returns page
Returns & Right of Withdrawal
Consumers may have the right to withdraw from an online purchase within 14 days of receiving their order, in accordance with applicable consumer protection law.
Returned products must meet the conditions described in our Shipping & Returns Policy. Certain products may be excluded from the right of withdrawal, including sealed goods that are not suitable for return for health or hygiene reasons once they have been unsealed, where applicable by law.
For further information about returns and refunds, please refer to our Shipping & Returns page
Intellectual Property
All content available on this website, including text, images, graphics, logos and design elements, is protected by applicable intellectual property laws and may not be copied, reproduced or used without permission, except where permitted by law.
Limitation of Liability
We make reasonable efforts to ensure that our website operates correctly and that the information provided is accurate. However, to the extent permitted by applicable law, we cannot be held responsible for interruptions, technical issues or circumstances beyond our reasonable control.
Nothing in these Terms & Conditions limits or excludes any rights or protections that consumers are entitled to under applicable law.
Contact Us
If you have any questions about these Terms & Conditions, your order or our services, please contact us using the contact details provided on our website.